CANCELLATION,RETURNS, PAYMENT AND REFUND POLICY
We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.
No questions asked returns policy: On delivery if you are not happy with what you have received, you may return the items to the same delivery executive. We have a no questions asked returns policy.
After taking the delivery, you will be able to return within 3 days, only if,
Item is defected at the time of delivery
Item is expired at the time of delivery
Item is that you are not ordered at the time of delivery.
We will arrange with you for non-perishable goods to be returned to us (please note that the goods must not have been used and must be in good condition).
We will not charge you for any incorrect goods or defective goods which you have received.
Over and above all the above conditions, company might accept returns on case to case basis, which is on the goodwill, which is purely subject to the discretion of the company Cancellation
You can cancel your order within one hour of order placed by mailing us at info@radhikaitservices.in. You can cancel the whole order on the time of delivery if you are not satisfied.
Payment
We accept following payment options,
Cash on delivery
Online payment through debit card, credit card, UPI, net banking and wallet services
You should pay the correct amount as in the invoice; we accept Indian National Rupees(INR) and International Currencies.
Refund
If there is any refund, it might be routed through the same vendor as the payment was made for eg Cash on delivery
Online payment through debit card, credit card, UPI, net banking and wallet services gate way etc. In such circumstances the refund is subject to third party processes on which we do not have any control. However, we can provide you the reference number/transaction id. If the payment was made directly to our RADHIKA I.T. SERVICES bank a/c, then we will raise the refund through Cash on delivery
Online payment through debit card, credit card, UPI, net banking and wallet services. The process will take maximum of 15 (fifteen) working days.